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  • Do I have to acquire camping permits in advance?

    Although you do not need to acquire permits in advance, it may be a good idea to do it if you are planning to come during holiday seasons. If you cannot get…

  • What is the cancellation policy?

    All cancellations must be confirmed by email. For cancellations prior to 7 days of the rental start date, the $200 deposit is refundable. For cancellations made less than 7 days prior to…

  • Do the vehicles have 4WD?

    No. Our vans do not have 4WD and taking the vans anywhere off-road is strictly prohibited. Polihale State Park: there is no service once you leave the paved road. This and other…

  • Where can we go with the campers?

    The vans are allowed anywhere on island (except Polihale State Park and other dirt roads, unless specified). There are six county campgrounds, one of which allows car camping. There are also three…

  • Do you offer airport pick up and drop off?

    Yes! We offer free airport pick up and drop off during our normal business hours of 8 AM (08:00) to 6 PM (18:00). If your flight is before/after our pick up and…

  • We’re not from the US or Canada; do we need to have an international driver’s license?

    No, we do not require an international driver’s license. You can drive in Hawaii with a foreign driver’s license, under the conditions that your license is valid and written in English.

  • What is your insurance policy? Do I have to purchase insurance?

    If you have your own full coverage insurance and you are a US or Canada resident you can typically use your own insurance in the rental. However, please make sure to call your…

  • What is the driver’s minimum age?

    The minimum age for any driver is 21 years or older. This is also an insurance requirement, therefore we cannot waive this requirement.